Account Manager
City Wide Facility SolutionsPennsylvania, United States
Posted November 14, 2024
Full Time
About the Company
Founded in 1961, City Wide has become synonymous with building maintenance in its home Kansas City market and now has over 100 franchise locations in the United States and Canada. We help clients manage their facility's needs by scheduling the 20+ interior and exterior services for them. City Wide simplifies the process for building owners and property managers, easing the time, stress, and resources typically required to oversee an entire facility. For more information about City Wide's services, please visit gocitywide.com/services.
Job Description
We are seeking a Facility Solutions Manager to manage client relationships, negotiate contracts, and ensure high client satisfaction. The ideal candidate has 2+ years of B2B account management experience and excellent communication skills.
Requirements
- 2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
- 2+ years track record of success in a client retention role, with goals and metrics to support
- Highly detail-oriented and excellent follow-through on commitments
- Positive and outgoing personality; great at building relationships
- Excellent verbal and strong written communication skills
- Proficient in Microsoft Office and knowledge of CRM database
- Ability to travel on a daily basis to client locations locally
Benefits
- Competitive compensation and benefits package
- Commissions
- Dedicated and protected territories
- Mentorship and ongoing training & development
- Annual President's Club and Diamond Level Recognition
- Health Care Plan (Medical, Dental & Vision)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Retirement Plan (IRA)