Manage B2B accounts, retain clients, and expand services. Ensure quality and client satisfaction through inspections and follow-through. Supervise and direct Night Manager and promote sales of supplies.
Requirements
- 2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
- 2+ years track record of success in a client retention role, with goals and metrics to support
- Highly detail-oriented and excellent follow-through on commitments
- Positive and outgoing personality; great at building relationships
- Excellent verbal and strong written communication skills
- Proficient in Microsoft Office and knowledge of CRM database
- Ability to travel on a daily basis to client locations locally
Benefits
- 401(k)
- Health insurance
- Paid time off