Member Experience Representative

Member Experience Representative role involves communicating with members, driving brand awareness, building relationships, and providing a world-class experience. The role requires establishing a collaborative environment, leveraging technology to discover and address member needs, and servicing members effectively.

Requirements

• Minimum 1-3 years of customer service experience
• Bachelor's degree
• Team oriented, results driven, and self-motivated
• Ability to manage multiple priorities and accounts in a fluid environment
• Ability to work onsite at Credit Union administrative headquarters
• Ability to work 8-hour shifts within core operating hours
• Ability to function in a Consumer business office environment and utilize standard office equipment