Technical Product Manager

We're Civica and we make software that helps deliver critical services for citizens all around the world. As a Technical Product Manager, you will be responsible for equipping your team with detailed technical requirements through a product backlog to build high quality products, delivering to our product roadmaps that align to Civica’s strategic goals.

Requirements

• Demonstrated experience as a Technical Product Manager, working in a modern software or product organisation
• Proven ability to create and manage backlogs, writing clear user stories with concise and detailed acceptance criteria
• Competency to participate in technical discussions, code reviews, and architecture decisions
• Continuously seeking to understand customer needs, pain points, and motivations to develop products that meet customer requirements and deliver value
• Strong analytical skills to collect, analyse, and interpret data to inform product decisions
• Ability to work effectively with cross-functional teams, including engineering, design, marketing, sales, and customer success
• Flexible to adapt to changing market conditions, customer needs, and business priorities
• Strong problem-solving skills to overcome technical, business, and customer challenges
• Understanding of programming concepts, including data structures, algorithms, and software design patterns
• Knowledge of technical architecture, including system design, scalability, and performance optimisation

Benefits

• 25 Days Annual Leave + bank holidays
• Days of Difference – Up to 3 extra days off for volunteering
• Pension Contributions – 5% employer match
• Income Protection – Up to 75% salary cover for long-term illness
• Life Assurance – 4x salary tax-free lump sum
• Critical Illness Cover – £25,000 lump sum (extendable to dependents)
• Private Medical Insurance – Fast access to private healthcare
• Health Cash Plan – Claim back physio, therapies & more
• Dental Insurance – Cover for routine & emergency care
• Affinity Groups – Join employee-led communities
• Bounty Bonus – Refer a friend & get rewarded