Implementation Manager

CivicServe is a fast-growing software company that helps local governments streamline and modernize their economic development programs. As an Implementation Manager, you’ll lead the onboarding process for new clients and guide them through deployment, building training resources to scale and streamline onboarding.

Requirements

• 3+ years of experience in implementation, training, or customer success in a SaaS or technical environment
• Experience creating customer-facing and internal training materials
• Background in public sector, economic development, or a mission-driven organization is a bonus

Benefits

• Competitive Salary
• Unlimited PTO
• 401(k)
• Health, dental and vision coverage