Senior AWS Connect Voice Architect
ClearBridge Technology GroupNew York, New York, United States • New Jersey, United States • Columbus, Ohio, United States • Dallas, Texas, United States • Plano, Texas, United States
Posted December 11, 2025
180000 - 220000 USD year
Full Time
About the Company
ClearBridge Technology Group is a technology consulting and staffing firm that delivers end‑to‑end solutions for clients across defense, healthcare, and enterprise IT. The company specializes in staff augmentation, custom project teams, and professional services, covering infrastructure, cloud, DevOps, data analytics, application development, and security. ClearBridge differentiates itself by offering DoD‑cleared talent, a broad portfolio of emerging technology services, and a proven track record in digital transformation and process improvement. Its collaborative culture and agile delivery model enable rapid scaling and high‑quality outcomes for complex, mission‑critical projects.
Job Description
Our client, a leading Consulting firm, is in need of a Sr. AWS Connect Voice Architect for an initial 12 month contract onsite 5 days a week at any customer approved location throughout the United States.
Requirements
- At least 10 years of overall experience.
- Prior experience supporting enterprise implementation and / or migration efforts around Infrastructure and Cloud projects with a focus on Contact Center, specifically AWS Connect.
- Experience configuring, deploying and troubleshooting AWS Connect, SIP and other VoIP systems.
- Experience developing and optimizing contact flows, IVR and call routing strategies.
- Experience designing CCaaS solutions, specifically with AWS Connect.
- Experience integrating AWS Connect with AWS services and automating workflows using Python.
- Experience integrating contact center platforms with ServiceNow.
- Prior experience with AWS Cloud-Native design and development.
- Must have experience supporting enterprise customers, preferably within the Finance, Healthcare and / or Government space.
Benefits
- Excellent benefits and compensation packages.