Techical Support Lead
ClearCourseEngland, United Kingdom
Posted December 9, 2025
Full Time
About the Company
ClearAccept is expanding, and we’re hiring a Technical Support Lead to take ownership of technical incidents, escalations and support processes for our cloud-native payments platform used by 5,000+ merchants.
Job Description
We are hiring a Technical Support Lead to take ownership of technical incidents, escalations and support processes for our cloud-native payments platform used by 5,000+ merchants.
Requirements
- Strong experience in Technical Support or Incident Management
- Background in payments (gateway, acquirer, card processing)
- Solid understanding of authorisation, settlement & reconciliation
- Confident with API testing, log analysis and monitoring tools
- Analytical, calm under pressure and strong communicator
Benefits
- Competitive salary
- Benefits
