Account Manager

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Requirements

• Develop a comprehensive understanding of the business customer base.
• Educate customers and their trade allies / contractors and raise Energy Efficiency rebate programs awareness and participation
• Develop outreach tactics to identify and engage various commercial customer segments
• Build commercial customer pipeline and see projects through to completion
• Work to serve as a liaison between customers and contractors to enhance program satisfaction
• Integrate program offerings into customer operations to improve customer service and satisfaction
• Identify & schedule event participation, coordination, and presentations of programs
• Identify improvement barriers and critical information to the Senior Market Outreach Manager to ensure continuous improvement of operations
• Utilize a CRM daily
• Prepare monthly activity reports and track progress towards program goals
• In state day travel in the Upper Peninsula of Michigan – 50 – 75%

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time
• Employee Recognition Program
• Employee Assistance Program
• Access to on-demand training courses