Customer Success Manager (m/f/d)
ClearOps GmbHMunich, Bavaria, Germany • Munich, Bavaria, Germany
Posted September 8, 2025
Full Time
About the Company
ClearOPS is a GenAI company that helps B2B businesses streamline privacy, security, and AI risk programs during contract negotiation. By leveraging expertise in AI, sales, cybersecurity, and compliance, ClearOPS reduces friction and accelerates the procurement process, enabling customers to move through the final stages of deals more efficiently. With over 50% increased efficiency and a 20% reduction in customer acquisition costs, ClearOPS offers a distinctive solution for businesses looking to adopt GenAI in 2024.
Job Description
ClearOps is a fast-growing supply chain tech startup focused on transforming service supply chains into a proactive network. They are seeking a Customer Success Manager to own customer relationships, drive product adoption, and ensure customer success. The role involves data analysis, strategic engagement, and collaboration with various departments to maximize value and growth.
Requirements
- Experience in Customer Success or Account Management
- Analytical skills to analyze customer data
- Excellent communication and stakeholder management skills
- Proactive and customer-centric mindset
- Structured and strategic thinking
Benefits
- Professional Growth
- Development & Scale Up
- Open Feedback & Appreciation
- TEAM events
- Workation
- Corporate Benefits
- Wellpass
- Office Perks
