The Client Account Specialist is responsible for successful execution of the billing and collection strategy for their assigned partners or office/practice groups. This includes collaborating with partners and practice groups, ensuring timeliness and accuracy of bills, and securing prompt payment.
Requirements
- Drive the billing and collection process to ensure accurate and timely invoicing and payment of clients
- Monitor assigned partner’s monthly aging AR reports and take appropriate action
- Update key finance reports daily, to ensure timely and quality reporting for Senior Management
- Follow-up with assigned partners and escalate any billing or collection issues or delays to Client Account Manager
- Respond to billing and AR inquiries
- Prepare bills, including narrative descriptions, transfers and on account applications, with strong attention to detail and proofreading
- Interpret, advise and influence your assigned partners by reviewing their SOE, understanding the billing arrangement and billing frequency of each matter and client
- Obtain and understand Engagement letters and Outside Counsel Guidelines so you can comply with client requirements
- Collaborate with internal clients and other finance teams, such as Pricing Operations and ebilling, to ensure accurate client invoices, submission requirements, and reporting
- Coordinate and lead UBT/AR meetings with your assigned partners regularly and make sure you come prepared to those discussions
- Monitor bill processing status and perform necessary follow up
- Ensure successful submission of E-Billing thru Billblast or directly through the clients 3rd party E-Billing vendor
- Collaborate with the Client Account and Revenue Operations teams to develop efficiencies in the billing process
- Validate and test functionality and reports during billing system and report upgrades
- Support the Client Account team, as needed, with all aspects of day-to-day operations of the client accounting team in accordance with Firm Policies and procedures
- Take part in ad hoc client analysis projects as requested and handle a portfolio of complex matters; special projects, as assigned
- Clearly document areas of responsibility for partner requirements, including key client requirements (billing, collecting, fee arrangements) in order to allow more streamlined collaboration, clarity, and coverage among team
Benefits
- Health care benefits
- Comprehensive benefits package
