Customer Service Representative

Clinigen is seeking a highly skilled and motivated Account Executive (Customer Service) for Malaysia to join their growing team. The role requires working closely with the Customer Service, Warehouse, Quality and Finance staff to deliver high standards of service to customers, while adhering to Good Distribution Practice (GDP) requirements and local regulatory bodies.

Requirements

• Demonstrated experience in a customer services role
• Experience in healthcare or pharmaceutical industries advantageous
• Exceptional communication skills, both verbal and written
• Strong time management skills, with the ability to prioritize and re-prioritize work accordingly
• Excellent attention to detail
• Competent computing skills, specifically utilizing emails and databases
• Service orientated, team-focused approach to work

Benefits

• Competitive monthly salary
• Performance bonus
• Generous annual leave of 20 days
• Ongoing professional development opportunities