Customer Success Manager

We are seeking a highly organized and engaging Customer Success Manager to join our team at Clio. As a Customer Success Manager, you will be responsible for building and maintaining client relationships, leading onboarding and implementation, providing expert guidance, and driving renewals and expansion.

Requirements

• Transparent passion and enthusiasm for your work
• Excellent written and verbal communication skills
• Proven stakeholder management and relationship building skills
• Proactive problem solver with a customer centric mindset and consultative approach
• Technical aptitude and ability to quickly learn and understand complex software solutions

Benefits

• Competitive, equitable salary
• Flexible hybrid work environment
• 25 days holiday + bank holidays
• Private Healthcare with Life Insurance & Critical Illness cover
• Pension contribution
• Professional development and growth options
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years