Customer Ops Strategy Associate
ClipboardRemote (Global)
Posted October 31, 2025
Full Time
About the Company
Clipboard is a digital marketplace that bridges the staffing gap between healthcare facilities, schools, and local professionals seeking supplemental shifts. By offering an open, transparent platform where providers can compare shift details, negotiate rates, and verify credentials, Clipboard ensures reliable coverage while maximizing flexibility and earning potential for clinicians and educators. The company’s focus on real‑time availability, compliance with licensing requirements, and data‑driven matchmaking differentiates it from traditional staffing agencies, ultimately enhancing patient and student outcomes.
Job Description
We are looking for a Customer Ops Strategy Associate to join our team. The role involves working on a range of problems and opportunities, and requires a generalist with strong problem-solving skills. The first tour of duty will be on the Billing team, where you'll help strengthen the quality of our team and improve the customer experience.
Requirements
- Insatiably curious and notice non-obvious clues and patterns
- Roll up their sleeves and go to the source
- Bring a tenacity and persistence to problem-solving
- Bounce back from failure quickly
Benefits
- 100% Remote – Always
- Fast-Paced Startup Environment
- A Hiring Process That Rewards Skills, Not Just Experience
- Opportunity to make a significant impact with our workplace customers