Concierge

The Concierge is responsible for greeting visitors, arranging tours of the property, answering a multi-line telephone, and providing clerical support to the administrative staff.

Requirements

• High school diploma or equivalent preferred
• Able to read, write, and understand the English language, and be able to follow written or oral instructions
• Able to make independent decisions when the circumstances warrant such action and to remain calm during emergency situations
• Able to deal professionally with personnel, residents, family members, visitors, and the general public
• Knowledgeable of administrative practices, processes, and guidelines
• Experience using computer software (Microsoft)
• Have patience, professionalism, cheerful disposition and enthusiasm, and be willing to handle residents, staff and visitors, based on whatever maturity level at which they are currently functioning