Service Desk Engineer Manager

As a Service Desk Manager, you will oversee the entire service desk team, ensuring efficient and timely resolution of IT issues across the organization.

Requirements

• Proven experience managing IT support teams and service desk operations.
• Strong knowledge of service desk tools, incident management, and ITIL principles.
• Excellent leadership, communication, and organizational skills.
• Familiarity with enterprise-level IT systems, networking, and security best practices.
• Bachelor's or Master's degree in computer science, IT, or a related field, with 5+ years of experience in IT service desk roles, including management experience.

Benefits

• Attractive compensation package
• Growth opportunities