Service Desk Manager

Cloud Security Services is currently looking for a Service Desk Project Manager to support their Information Security Function Demand Management processes. This is a 6-month remote project.

Requirements

• 3 - 5 years overall experience with technical project management
• Ability to organize, plan and execute the request lifecycle according to business needs
• Ability to adapt to changes in business priorities
• Organizational skills and attention to detail
• Excellent interpersonal communication skills with strong spoken and written English
• Good collaboration skills both with technical peers and business partners (in person and virtually using MS Teams)
• Business outcomes mindset
• Solid balance of strategic thinking with detailed orientation
• Business process engineering experience
• Flexibility to accommodate working across different time zones
• PMP Certification
• Experience with demand intake functions
• Experience with technical project management in cybersecurity organizations
• Cybersecurity certifications such as CISSP, CISM, etc