Head of Quality & Service Excellence
CloudFactoryBucharest, Romania
Posted December 23, 2025
Full Time
About the Company
CloudFactory is a mission-driven team passionate about unlocking the potential of AI to transform the world.
Job Description
At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. We're looking for a Head of Quality & Service Excellence to champion our quality assurance and continuous improvement framework.
Requirements
- Lean Six Sigma Methodologies
- Quality Management Systems (QMS)
- Industry Standards
- Root Cause Analysis (RCA)
- Leadership Experience
- SLA Management
- Strategic Execution
- Urgency-Driven Problem Solving
- Audit Management
Benefits
- Competitive salary
- Generous Paid Time Off
- 401k Matching
- Tuition Reimbursement