Technical Account Manager
CloudShareDenver, Colorado, United States
Posted November 23, 2025
Full Time
About the Company
CloudShare is a leader in providing virtual labs to Fortune 500 businesses worldwide, helping them improve learning, demos, and proof-of-concepts.
Job Description
As a Technical Account Manager at CloudShare, you will drive customer performance, retention, and growth, combining technical problem-solving skills with a passion for building strong relationships.
Requirements
- 5+ years of experience in Customer Success, supporting SaaS enterprise customers
- Strong technical skills (databases, networking, APIs)
- Experience with Cloud Computing platforms (AWS, Azure, GCP) or Virtual Labs (VMWare) is a plus
- Excellent interpersonal and communication skills, with the ability to collaborate effectively across technical and business teams
- Proven track record in driving customer adoption, retention, and expansion
- Strong problem-solving and analytical skills with a customer-centric, data-informed mindset
- Ability to manage multiple priorities in a fast-paced, dynamic environment
- Bachelor’s degree in Business or equivalent practical experience
Benefits
- Medical, Dental, and Vision coverage
- 401K
- Flex PTO and 13 paid Holidays
- Modern downtown Denver location with access to Gym, Starbucks, and Parking