Customer Success Professional

CEVA Logistics is seeking a Customer Success Professional II to independently manage day-to-day customer success activities for assigned Contract Logistics accounts. The role involves building strong working relationships with customer stakeholders, supporting renewals and service expansions, and contributing to consistent commercial and operational execution.

Requirements

• Bachelor's degree in Business, Supply Chain, Logistics, or a related field (or equivalent experience)
• 3–5 years of experience in customer success, account management, logistics operations, or a related commercial support role
• Experience managing customer interactions in a B2B or contract logistics environment preferred

Benefits

• Multiple health plans (company contribution to health savings account)
• Prescription, dental, and vision coverage
• Company-paid life insurance, accident insurance, short- and long-term disability coverage, and employee assistance plan
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identity theft & legal plan
• 401(k) with company match
• Flexible Paid Time Off programs including company-paid holidays
• Tuition reimbursement program