Customer Success Manager, SMB
CodeSignalUnited States
Posted January 14, 2026
Full Time
About the Company
CodeSignal is an AI-native skills platform that connects organizations and individuals to discover, develop, and advance technical talent. The platform offers scalable hiring, training, and career-growth solutions through data-driven skill assessments and personalized learning pathways. With millions of completed assessments, CodeSignal is trusted by leading companies worldwide and empowers individuals to unlock their potential at any stage. Its unique blend of AI-powered analytics and a global community enables precise talent matching and continuous skill development, setting it apart in the talent-management industry.
Job Description
Customer Success Manager role supporting a fast-growing portfolio of SMB customers through onboarding, adoption, and renewal, maximizing customer value and growth.
Requirements
- 2–4+ years of experience in SMB Customer Success, Account Management, or a similar customer-facing role at a B2B SaaS company
- Experience managing a high-volume customer portfolio with a focus on adoption and retention
- Comfort owning renewal and expansion goals
- Proven ability to lead customers through onboarding and deliver effective end-user training
- Strong customer-first mindset with the ability to build consultative relationships and influence outcomes
Benefits
- 401k Matching
- Generous Paid Time Off
- Retirement Plan
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
