Dental Benefit Coordinator

The Dental Benefit Coordinator plays a critical role in improving patient experience and supporting the financial health of the Dental Department by processing dental pre-estimates, prior authorizations, and insurance claims, as well as providing financial counseling and scheduling support to patients.

Requirements

• High attention to detail and strong organizational skills
• Knowledge of dental insurance plans, billing processes, and benefit coordination
• Excellent verbal and written communication skills
• Ability to explain complex insurance and financial information to patients clearly
• Strong interpersonal skills to collaborate with providers, staff, and insurance carriers
• Proficiency with EPIC, Dentrix, Trizetto, MMIS, and dental insurance portals preferred
• Minimum requirement 5-10 years of experience as licensed dental assistant
• Previous managerial experience of projects and/or staff preferred
• Excellent oral and written communication skills
• Demonstrated proficiency in DENTRIX/DEXIS software use
• Knowledge of management of dental prior authorizations, pre-estimates, and denials
• Knowledge of dental practice operations
• Excellent interpersonal, verbal, and written communication skills
• Ability to manage multiple tasks, work under pressure, and prioritize workload.
• Strong organizational skills and attention to detail is essential.
• Ability to establish and maintain effective working relationships with patients and team members