Service Technician

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections.

Requirements

• 18 years of age
• Demonstrated proficiency in Core Technician skillsets
• Valid state driver’s license and a good driving record
• Certifications and licenses, as required by state and municipal laws
• Successfully meet (and maintain) additional background check requirements for specialized projects/services
• One year of work experience in a comparable field (e.g. related hands-on trade role)
• Minimum of one year of direct customer service experience
• PC and Windows software skills
• Stable work history
• Able to work required shifts and overtime (if necessary)
• Spanish proficiency desirable in some locations
• High school degree or GED equivalent preferred; post-high school education a plus

Benefits

• Competitive salary
• Medical coverage (including prescription and vision plans)
• Dental coverage
• Life Insurance (1x salary at no cost to employee)
• Long and short-term disability insurance (no cost to employee)
• Voluntary employee, spousal, and child life insurance
• Company recognized Holidays with additional Floating Holidays
• Paid Time Off (PTO) programs
• Comprehensive Flex Work Policy
• 401(k) plan eligibility (company match 50% up to 5% of eligible contributions)
• Participation in the Employee Bonus Plan
• Participation in the Cogeco Stock Purchase Plan
• Complimentary and discounted broadband services (for those in our service area)
• Tuition Reimbursement
• Headspace Membership
• Opportunities for LinkedIn Learning subscriptions for select colleague