Team Lead / Strategic Consultant BNPL
CognitsGuatemala
Posted November 6, 2025
Full Time
About the Company
Cognits is a nearshore technology partner headquartered in Austin, Texas, that specializes in building innovative digital products for mid‑market and small enterprise clients. The company accelerates development roadmaps and scales teams efficiently through a blend of enterprise app development, full‑stack engineering, UX/UI design, low‑code solutions, and team management. With a user‑centric and quality‑focused approach, Cognits delivers custom products, websites, and marketing solutions from its centers in Guatemala and Colombia. Employing over 85 seasoned professionals across UX/UI, devops, scrum, and QA, Cognits distinguishes itself by combining deep technical expertise with a flexible nearshore model that delivers cost‑effective, high‑impact outcomes.
Job Description
Seeking a senior expert to serve as a Team Lead/Strategic Consultant on a critical, end-to-end Customer Experience (CX) redesign for an installment/BNPL product.
Requirements
- Proven senior-level experience (Design, Product, or Tech leadership) focused specifically on Buy Now, Pay Later (BNPL) or non-revolving installment payment products.
- Experience at a modern industry disruptor or a similar company that set the standard for digital payments.
- Deep knowledge of holistic BNPL CX strategy, covering not just front-end UX, but also system integration, operations, and the impact of CX on back-end processes (like underwriting/risk).
- Strong background in FinTech, Payments, or Card Processing is essential for credibility.
- Demonstrated ability to facilitate cross-functional collaboration (Design, Product, Tech) at scale.
