Technical/Help Desk Support

Collabera is a leading IT staffing firm with a global presence. We are seeking a Technical Support Representative to provide technical support to customers in a timely and courteous manner. The ideal candidate will have excellent written and oral communication skills, problem resolution skills, and experience in customer service and computer systems.

Requirements

• Excellent written and oral communication skills
• Problem resolution skills
• Superior organizational skills with a strong attention to detail
• Pleasant phone manners
• Computer hardware and software knowledge
• Strong Customer Service orientation

Benefits

• Paid training schedule
• Opportunity to work varied schedules, including evenings and weekends
• Flexibility to work rotating shifts