Technical Support

Exemplifies Relationship Care and problem resolution skills in providing second level support via email and phone. Provides extraordinary customer care by responding to customer second level support queries in a fast-paced customer care environment.

Requirements

• 2+ years of technical support experience
• Experience with second-level support and incident management
• Strong analytical and problem-solving skills
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment

Benefits

• Paid vacations
• Holidays
• Personal days
• Medical, Dental and Vision insurance
• 401K retirement savings plan
• Life Insurance
• Disability Insurance