Collabera, a leader in IT staffing, is seeking a Technical Support - French professional to serve as a liaison between the business community and the IT organization, providing technical solutions to meet user needs.
Requirements
- Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization’s systems and capabilities.
- Analyses business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
- Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications.
- Educates the IT organization on the direction of the business.
- Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
- Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge.
Benefits
- Paid vacations
- Holidays
- Personal days
- Medical, Dental and Vision insurance
- 401K retirement savings plan
- Life Insurance
- Disability Insurance
