Technical Support Representative
CollaberaPhoenix, Arizona, United States
Posted September 2, 2016
Contract
About the Company
Collabera is a digital talent solutions provider dedicated to developing individuals, building elite teams, and cultivating a culture of unity and care to positively impact businesses and communities globally.
Job Description
We are seeking a Technical Support Representative to join our team at our Phoenix location. The successful candidate will have a minimum of 5 years' experience in PC repair, excellent troubleshooting skills, and the ability to work effectively in a fast-paced environment. The position requires 24x7 phone support and on-call rotation for after-hours and weekend coverage.
Requirements
- Minimum 5 years' PC experience or expert-level knowledge on PC repair
- Experience with Active Directory, Office Suite, Service Now Service Desk, and System Center Configuration Manager (SCCM)
- Ability to work effectively in a fast-paced environment and provide 24x7 phone support