Client Operations Account Manager

We are offering a hybrid work arrangement, 16 weeks maternity/paternity leave, discretionary bonus, and priority pass membership. The role involves leading day-to-day operations, managing B2B accounts, and working closely with business development and client teams.

Requirements

• Degree in Business Administration or related discipline
• Minimum 5 years of working experience
• Excellent project management skills
• Account management or Sales Support/Administration experience
• Solid experience in operational and client administration
• Excellent inter-personal, customer servicing and problem-solving skills
• Assertive, initiative, methodical, detail-oriented, highly organized in work procedures
• Computer literacy
• Willingness to travel occasionally for client meetings
• Excellent command of written and spoken English, Chinese (Cantonese and Putonghua), and Japanese (N1 is preferred)

Benefits

• Hybrid work arrangement
• 16 weeks Maternity / 14 days Paternity Full Paid Leave
• Discretionary Bonus
• Free Priority Pass Membership (unlimited airport lounge access)