Customer Experience Specialist - Malta
ComeOn GroupMalta
Posted February 23, 2026
Full Time
About the Company
ComeOn Group, founded in 2008, is a global leader in the iGaming industry, operating more than 20 brands across casino, sports betting, and mobile platforms on its proprietary, secure, and innovative technology. The company delivers an entertainment-led player experience with a focus on safety, innovation, and customer engagement. With over 500 employees in seven locations, ComeOn fosters a hybrid work environment that blends flexible remote options with collaborative, vibrant office spaces. Its culture of curiosity, teamwork, and fun differentiates it as an attractive employer for professionals seeking dynamic opportunities in the rapidly evolving iGaming market.
Job Description
We're looking for friendly, people-focused individuals to join our team as a Customer Experience Specialist. As a bridge between frontline support and technical teams, you'll resolve complex customer issues with precision and deliver top-notch service.
Requirements
- Minimum 12 months of experience in Online Customer Support
- Detective mindset with high attention to detail
- Collaborative contributor who can work well within teams
- Fluency in English, with additional languages (Dutch, Swedish, Norwegian, Finnish, Danish, or Polish) a plus
Benefits
- Competitive salary + bonus scheme
- Hybrid working model with flexibility between home and office
- One-time bonus to help set up home workspace
- Work remotely for up to 40 days per year
- Private health insurance and flexible wellbeing allowance
- Complimentary breakfast and lunch on select days
- Fun quarterly team events and social gatherings