Team Leader Swedish / Scandinavian Customer Experience
ComeOn GroupMalta
Posted September 17, 2025
Full Time
About the Company
ComeOn Group, founded in 2008, is a global leader in the iGaming industry, operating more than 20 brands across casino, sports betting, and mobile platforms on its proprietary, secure, and innovative technology. The company delivers an entertainment-led player experience with a focus on safety, innovation, and customer engagement. With over 500 employees in seven locations, ComeOn fosters a hybrid work environment that blends flexible remote options with collaborative, vibrant office spaces. Its culture of curiosity, teamwork, and fun differentiates it as an attractive employer for professionals seeking dynamic opportunities in the rapidly evolving iGaming market.
Job Description
Join us as a Swedish / Scandinavian Customer Experience Team Leader and go beyond support! Lead, inspire, and transform our customer experience, going beyond the customer service team to shape the entire customer journey.
Requirements
- Speak and write fluently in Swedish or Scandinavian and English
- Have proven experience in Customer Service, with strong leadership, communication, and interpersonal skills
- Be knowledgeable about iGaming, sports betting, casino, and payment processes
- Thrive in fast-paced environments and enjoy motivating teams with a positive, proactive attitude
- Be comfortable sharing ideas, providing solutions, and working flexible shifts
- Have a sharp eye for detail, a strong work ethic, and a passion for delivering outstanding customer service
Benefits
- Competitive salary
- Bonus scheme
- Hybrid working model with flexibility between home and office
- One-time bonus to help you set up your home workspace
- Work remotely for up to 40 days per year from anywhere in the world
- Private health insurance
- Flexible wellbeing allowance for initiatives that support your wellbeing
- Complimentary breakfast and lunch on select days
- Fun quarterly team events and social gatherings