Account Director

CommerceIQ is a leading digital commerce platform that empowers brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI, and fuel incremental sales across the world's largest marketplaces. The company is seeking an Account Director to drive customer satisfaction, adoption, and retention.

Requirements

• 8+ years' experience in consulting, account management, customer success, or a related field within analytics, SaaS, or e-commerce
• Experience at a top consulting or analytics firm, or within a leading CPG, Retail, Amazon, or SaaS organization serving those sectors
• Strong understanding of the CPG and e-commerce landscape, with proven ability to deliver measurable business impact
• Exceptional strategic and analytical problem-solving skills; adept at translating insights into actionable plans
• Executive presence with outstanding communication, influencing, and relationship-building skills
• Demonstrated commercial acumen with a record of successful renewals, upsells, and contract negotiations
• Proven leadership and collaboration skills, able to motivate and align cross-functional teams toward shared goals
• Data-driven decision-making mindset; adept at interpreting metrics to drive continuous improvement
• High bias for action, entrepreneurial energy, and comfort operating in ambiguity
• Bachelor's degree in Engineering, Economics, or a related field; MBA preferred
• Willingness to travel and engage directly with customers

Benefits

• Comprehensive medical, vision, and dental coverage
• 401(k)-retirement plan
• Short & long-term disability insurance
• Life insurance
• Paid parental leave
• Monthly reimbursements for gym, phone, and internet
• 10+ paid company holidays in each calendar year and unlimited PTO