Personal Banker - Front St Branch
Community AmericaKansas City, Missouri, United States
Posted August 13, 2023
Full Time
About the Company
Community America is a Kansas City-based credit union offering a comprehensive range of financial products and services including online banking, loans, investments, and insurance. Rooted in community values, the organization prioritizes a friendly work environment with a focus on personal relationships and quality work-life balance for its employees. Federally insured by the National Credit Union Administration, Community America serves individuals and businesses while fostering a sense of pride and belonging within the Kansas City community.
Job Description
The Personal Banker position involves cultivating member connections through a consultative approach, selling products and services, and delivering excellent customer service. Responsibilities include account opening, loan processing, and member satisfaction. Compliance with regulations is crucial.
Requirements
- Bachelor’s degree or equivalent work experience
- Two or more years’ experience in a financial institution or retail sales position
- Must be member focused and able to convey information in an enthusiastic and positive manner
- Strong sales and consulting skills
- Demonstrated ability to cross sell products and services
- Superior problem-solving skills
- Exceptional time management skills
- Ability to work in a fast pace and team-oriented environment
- Exceptional time management skills
- Attention to detail and accuracy in handling transactions and maintaining records
- Knowledge of financial institution products and services
- Proficiency in math
- Ability to understand all products and services and consult members on appropriate options that meet their financial goals
