Technical Specialist - Tier 2 (Media Management)
CommvaultBengaluru, Karnataka, India
Posted December 15, 2025
Full Time
About the Company
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient.
Job Description
We are seeking a highly motivated Technical Specialist – Tier 2 (Media Management) to join our Technical Support team. This individual will specialize in the 'plumbing' of data protection—handling advanced troubleshooting of storage, media agents, libraries, and data movement workflows. This role is critical in analyzing performance, resolving data path issues, and ensuring hardware integration works seamlessly.
Requirements
- 8+ years of experience in storage/backup media support or administration
- Strong experience in Media Agent workflows and data path troubleshooting
- Deep understanding of SAN, NAS, NFS, SMB, and enterprise storage arrays
- Knowledge of tape libraries, VTL, and cloud storage mechanisms
- Strong networking fundamentals and performance analysis skills
- Basic understanding of Deduplication, Compression, Indexing, and Auxcopy
- Familiarity with major storage vendors (NetApp, Dell EMC, HPE, Pure) and multipathing tools is a plus
- Experience with Linux/Windows administration as it pertains to storage mounting and management
Benefits
- Annual health check-ups
- Tuition Reimbursement
- Personal accident cover
- Term life cover