Contact Centre Customer Support Officer

Come shape the future of education with us. We're looking for Customer Support Officers to join our Contact Centre team and help schools get the most out of the Compass platform.

Requirements

• 2+ years' experience in customer/member service roles within a contact centre or similar support environment
• Strong communication skills and the ability to build positive relationships with customers
• A proactive approach to learning new systems and product features

Benefits

• Learning and development opportunities, including a dedicated PD budget
• 24/7 access to our Employee Assistance Program (EAP), including face-to-face, phone and live chat support
• A parental leave program for both primary and secondary carers
• A supportive, inclusive culture where your voice is valued and heard