Strategic Accounts Associate

CompStak envisions a commercial real estate industry in which accurate and transparent data leads to better, faster deals for everyone. We gather critical information that is hard to access, then make it instantly and seamlessly available to our platform members. We are looking for a passionate, results-oriented teammate to join our Strategic Accounts vertical as an Account Manager.

Requirements

• Proactively manage a portfolio of geographically assigned, top-tier CompStak Exchange members to deliver consistent value across the entire member lifecycle.
• Build strong member relationships by maintaining high levels of engagement and communication; increase engagement on the platform by understanding our member’s day-to-day data needs, usage and pain points.
• Facilitate onboarding of new members and firms, including the delivery of basic and advanced training, and on-going support with best practices.
• Navigate complex organizational structures and connect with key stakeholders to drive the collection of commercial real estate transaction data.
• Conduct regular business reviews with Strategic Accounts to prioritize opportunity and risk to reduce member churn.
• Understand and monitor success metrics to identify opportunities for data growth and member expansion within your portfolio of accounts.
• Resolve member challenges and requests, alone and through collaboration with other CompStak teams; approach all situations with curiosity and creativity.

Benefits

• Base salary: $60,000 - $65,000