First Line Analyst with English - Kraków
ComputacenterLesser Poland Voivodeship, Poland
Posted December 29, 2024
Contract / Temporary
About the Company
Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide.
Job Description
As a First Line Analyst with English, you will use and improve your language skills, communicate with international customers, provide technical support, and develop your professional profile. You will have the opportunity to learn, gain IT knowledge, and participate in trainings and talent programs.
Requirements
- Speak English fluently (min. B2 level)
- Proven experience of working at Service Desk: IT support, customer support, helpdesk
- Excellent proven customer service skills
- Ability to do multitasking in a fast-paced environment
- Enjoy teamwork
Benefits
- Extensive 1-month induction training
- Business working hours
- Competitive salary and annual bonus
- Hybrid work model after first 3 months working at the office
- Private medical healthcare and cafeteria
- Opportunity for development to technical or managerial careers
- Brand new and modern office within easy distance
- Additional day off for birthday
- Language courses
- Welcome pack for every new joiner
- Referral bonus
- Relocation bonus
- Access to self-learning platform (Udemy)
- Access to the Employee Assistance Programme (EAP)
- Opportunity to participate in interesting initiatives as part of the company's CharitaCenter
- Global and local recognition programs and competitions
- Language certification
