IT Service Delivery Manager

As a Delivery Manager, you will lead and manage service and change delivery for an account, a group of accounts or for a significant area of service within one of our larger accounts. You will be accountable for meeting service levels, meeting financial targets and supporting our Group Services colleague to grow the business and drive overall customer satisfaction.

Requirements

• Bachelor's degree in Business, Information Technology or related field, or equivalent experience
• Experience in IT Service Management
• Knowledge of SAP, MS Office and MS Teams
• Excellent written and verbal communication skills
• Strategic thinking and tactical execution skills
• Good knowledge of the IT industry and an understanding of IT technologies and products

Benefits

• Competitive compensation plans
• Long-term career opportunities
• Benefit plans to contribute to good health, future financial security, and peace of mind