Backship Support Agent (French-speaking) - On-site BM01

Join our innovative team as a Backship Support Agent in Barcelona. You will be part of a growing team powering the brands of the future in the Tech industry. Enjoy a full-time 39 hours/week contract with a salary of 22000 euros gross/year and up to 2400 euros gross/year in bonus. Great office location in Barcelona and full paid training included.

Requirements

• Coordinate customer return requests, generating labels and arranging shipping
• Inspect inbound returned items, tracking them through the warehouse and documenting their condition
• Sort returns for refurbishment, repair, or recycling, and update inventory records accordingly
• Communicate with customers, providing status updates and resolving discrepancies
• Manage carriers and partners, resolving shipment issues and auditing performance

Benefits

• Full paid training about the company and the project you will be working on
• Career development program and specialized courses
• Friends hunting (referral) bonus
• Great office location in Barcelona