Customer Service Advisor - Digital Intake - Mactan 2025
ConcentrixCebu City, Philippines
Posted January 3, 2025
Full Time
About the Company
Concentrix revolutionizes customer journeys globally, blending human talent with AI for impactful customer experiences.
Job Description
Customer Service Advisor - Digital Intake - Mactan 2025, provides customer service support and resolution of routine problems regarding client's product or services.
Requirements
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
Benefits
- Competitive salary
- Medical and dental benefits
- Paid time off
- Training and development opportunities