Customer Service Specialist
ConcentrixNew South Wales, Australia
Posted October 19, 2025
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
Join a respected Federal Government department as a Customer Service Specialist, working from home in a 100% remote role. Provide critical inbound voice services to everyday Australians and enjoy rewarding work with opportunities for career growth and development.
Requirements
- Must be an Australian Citizen and at least 18 years of age
- Must have minimum 50Mbps download and 20Mbps upload for home office
- Passionate about customer service
- Eager to work towards goals and targets
- Confident and capable in using computers and systems
- Existing experience within a contact centre environment – highly desirable!
- Exceptional communication and interpersonal skills
Benefits
- Rotating roster – No weekend work!
- A diverse and inclusive work environment
- Comprehensive paid training to get you up to speed
- Development and career progression opportunities
- Structured support system to help you thrive in a work from home environment
- Concentrix calendar of engagement events