Talent Connect TIKTOK - Iloilo 2025
ConcentrixIloilo City, Philippines • Bacolod, Philippines
Posted February 7, 2025
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
Customer Support Associate I provides customer service support and resolution of routine problems via inbound, outbound calls, or internet. Ensures service meets contractual KPIs, clarifies customer requirements, and demonstrates empathy.
Requirements
- High school diploma
- Three to six months of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
Benefits
- Not specified