Collections Representative
Concord ServicingMexico City, Mexico City, Mexico
Posted October 16, 2025
127200 - 127200 USD year
Full Time
About the Company
Concord Servicing is a comprehensive loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. For more than three decades, Concord has delivered award-winning loan servicing and financial technology with unparalleled performance. With more than 3 million active accounts and manages $16 billion in assets, our clients span the industries and the globe. Learn more about our compliant and flexible portfolio servicing solutions at www.concordservicing.com.
Job Description
Concord is seeking a bilingual (English and Spanish) Collection Representative to manage outstanding payments on overdue accounts. The role involves outbound collection calls, account documentation, and handling customer communications. Professionals will build trust with clients and ensure timely payments.
Requirements
- Call center/collections experience
- FDCPA and State Regulations knowledge
- Analytical and communication skills
- Good grammar, voice, and diction
- Loan calculation knowledge
- Typing skills (10-Key, Word, Excel, Microsoft Outlook)
- Reading and interpreting documents
- Fluency in English (Bilingual preferred)
- Willingness to work overtime
Benefits
- Salary
- Guaranteed Bonus
- Food Vouchers
- Internet Bonus
- Medical Insurance
- Life Insurance
