Customer Service Inbound
Concord ServicingMexico City, Mexico City, Mexico
Posted October 15, 2025
10600 - 10600 mxn
Full Time
About the Company
Concord Servicing is a comprehensive loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. For more than three decades, Concord has delivered award-winning loan servicing and financial technology with unparalleled performance. With more than 3 million active accounts and manages $16 billion in assets, our clients span the industries and the globe. Learn more about our compliant and flexible portfolio servicing solutions at www.concordservicing.com.
Job Description
Concordis is a loan servicing company providing compliant and scalable solutions. The Customer Service role involves handling incoming calls, providing information, and resolving customer inquiries, ensuring compliance with laws and regulations while maintaining a professional demeanor. The role requires strong communication and problem-solving skills.
Requirements
- Excellent communication skills
- Knowledge of loan calculations, 10 Key, Word, Excel, Microsoft Outlook
- Ability to read and interpret documents
- Bilingual (English/Spanish) preferred
Benefits
- Salary
- Internet Bonus
- Bonus
- Vouchery Bonus
- Medical Insurance
- Life Insurance
- Dental Insurance
