Data Analyst

Concord Servicing is a leading loan-servicing company seeking a Data Analyst to support its Analytics Hub by transforming complex operational data into clear, actionable insights for leaders across all business units.

Requirements

• Bachelor's degree in Business Analytics, Data Science, Statistics, Economics, or a related field (or equivalent experience)
• 2+ years of analytical experience (operations, contact center, or service environments preferred)
• Advanced Excel skills (pivot tables, Power Query preferred) and strong data hygiene practices
• Proficiency with BI tools such as Power BI and/or ThoughtSpot (TrueBI); ability to build executive-ready visuals
• SQL proficiency for data extraction, transformation, and joining across multiple systems; familiarity with data warehouse concepts (Snowflake preferred)
• Strong written and verbal communication skills; able to explain insights to technical and non-technical audiences
• Demonstrated attention to detail, curiosity, and ability to work through ambiguity in a transformation environment

Benefits

• Grocery Vouchers
• Internet Bonus
• Medical Insurance
• Life Insurance
• Dental Insurance
• Law Benefits