The LMS Administrator is responsible for the administration, maintenance, and support of the organization's Learning Management System (LMS). This role ensures the optimal functionality, usability, and integration of the LMS for faculty, staff, and students, supporting ground, online, and blended learning experiences.
Requirements
- Configure and maintain the LMS, including accounts, enrollments, permissions, and settings, ensuring compliance
- Oversee course setup and collaborate with Learning Design to maintain templates and resources
- Develop protocols for LMS maintenance and secure data archiving
- Implement and monitor system updates; communicate and train users on new features
- Manage LMS integrations with third-party apps and collaborate with IT on SIS connections
- Write and implement API calls to automate processes
- Provide technical support for faculty, staff, and students; resolve issues with vendors and stakeholders
- Oversee 24/7 LMS support, monitor tickets, analyze trends, train reps, and maintain the Knowledge Base
- Maintain and update Canvas Knowledge Base; generate reports on usage and performance for improvement
- Stay current on LMS trends and best practices in online education
- Design and deliver training materials to enhance LMS usage
Benefits
- Tuition Waiver
- Paid Time Off
- Retirement Matching
- Paid Parental Leave
- Competitive Insurance
- Pet Insurance
- Health Plan Enrollment
