Customer Success Executive
ConicleBangkok, Thailand
Posted December 12, 2025
Full Time
About the Company
Conicle delivers enterprise‑grade human resource development and communication solutions that help organizations and employees learn, grow, and succeed more efficiently. Its cross‑platform software integrates learning management systems with HR processes to provide a seamless, anytime‑anywhere experience. By combining cutting‑edge technology with a deep focus on user empowerment, Conicle enables faster skill acquisition and better performance outcomes. The company’s commitment to innovation and customer‑centric design sets it apart in the competitive HR tech landscape.
Job Description
The Customer Success Executive will run customer relationship management process, build trust and rapport with assigned accounts, and identify areas of opportunity for continuous program growth.
Requirements
- Run customer relationship management process
- Become an expert in Platform and educate customers on the use and benefits of our products
- Efficiently manage time to focus on essential activities
- Conducting in-depth needs assessments
- Be a customer advocate
- Work closely with Sales, Project Manager, and other related teams
- Collaborate with product team and related stakeholders
- Monitor and Analyze Customer Behavior
- Maintain Customer database
