Customer Success Onboarding Manager
ConnecteamFlorida, United States • New York, New York, United States • Columbia, South Carolina, United States • Chapel Hill, North Carolina, United States • Colorado, United States • Utah, United States • Athens, Georgia, United States
Posted September 15, 2025
70000 - 90000 USD year
Full Time
About the Company
Connecteam is an employee management app that integrates all business needs from field to office, catering to enterprises, small businesses, and mom-and-pop shops. The platform offers comprehensive solutions for workforce management, employee engagement, communication, training, and scheduling, aiming to simplify operational efficiency and enhance the employee experience. Connecteam's mission is to provide managers with tools to communicate, operate, engage, and run their frontline workforce effectively.
Job Description
Connecteam is a fast-growing startup revolutionizing the workforce experience for remote employees. They are seeking a Customer Success Manager to develop customer relationships, onboard new clients, ensure retention, and help them achieve their business goals. The role involves a high level of customer satisfaction and collaboration with multiple teams.
Requirements
- Fluent English (spoken and written)
- One year's experience as a Customer Success Manager
- Experience in B2B SaaS (highly preferred)
- Excellent written and verbal communication skills
- Tech-savvy with a Startup mentality
- Team player and proactive attitude
- Strong work ethic and integrity
Benefits
- Medical coverage
- Insurance plan
- Paid time off
- Professional development opportunities
- Competitive compensation
- Mac laptop