Application Support Engineer
ConsilioBengaluru, Karnataka, India
Posted October 10, 2025
Full Time
About the Company
Consilio is a global leader in eDiscovery, document review, legal talent, and advisory services. With a focus on litigation support, regulatory investigations, information governance, and cybersecurity, the company offers innovative software and managed services to multinational law firms and corporations. Renowned for its expertise and ISO/IEC 27001:2013 certification, Consilio operates globally and is committed to legal excellence and innovation.
Job Description
Consilio is seeking an Application Support Engineer to provide technical support for their eDiscovery systems, including both industry-wide applications and custom-built solutions. This role requires strong troubleshooting skills, problem-solving abilities, and a solid understanding of enterprise application architecture. The engineer will work independently and collaboratively to ensure application stability, performance, and continuous improvement.
Requirements
- Troubleshoot and resolve complex application issues.
- Monitor and maintain uptime, scalability, and performance.
- Analyze logs and system behavior.
- Collaborate with cross-functional teams.
- Document troubleshooting steps and solutions.
- Use scripting and query languages.
- Participate in after-hours testing and support rotations.
