Customer Success Manager
CopilotNew York, New York, United States
Posted March 4, 2025
Full Time
About the Company
CoPilot introduces AI-assisted car shopping, offering expert guidance in vehicle purchasing, financing, and insurance.
Job Description
As our first Customer Success Manager, you will report to the CEO and work closely with him and our Support and Sales team on client onboarding, retention, upsells, and overall customer satisfaction.
Requirements
- At least 1 year of experience in a Customer Success Manager role (or similar)
- Excellent communication and relationship-building skills
- Ability to learn new tools and processes quickly
- Experience in a customer-centric role
- Comfortable working in a fast-paced, dynamic environment
Benefits
- Opportunity to be part of a scaling startup and build processes that will shape the future of our customer success function
- Flexible work environment with a focus on in-person collaboration
- Competitive salary and benefits package
