Customer Success Manager, Account Manager

CorePlan is a Perth tech startup shaking up the mining industry with a modern digital SaaS drilling management platform. We are a high-performing team of self-starters building the next generation of mining software.

Requirements

• Minimum 3 years’ experience in Customer Success, project management or consulting, ideally in SaaS.
• Bachelor’s degree in Business, Computer Science, Engineering or similar (preferred)
• Experience working with complex software products.
• Strong project management skills and comfort juggling multiple customers.
• Excellent communication and stakeholder management skills.
• A problem‐solving mindset and curiosity about how customers work.
• Confidence using CRM and project management tools.
• Mining industry experience would be a plus

Benefits

• Prime CBD location
• Vibrant office culture
• Parental leave top-up pay
• Access to EAP mental health & wellbeing services